Q: What types of insurance claims do you handle? A: DMA is a multiline adjusting firm specializing in property and casualty claims handling, including: Personal and Commercial Auto Truck Claims Inland Marine Residential property Commercial property General Liability Construction Defect Products Liability Garage Keepers Subrogation and Recovery Special Investigations (Fraud) Catastrophe We have a separate Investigations Division that provides the following: Workers' Compensation Investigations, including: AOE/COE (Compensibility) Investigation Activities Checks Subrosa (Surveillance) Disability Investigations Life Claims Q: What does AOE/COE mean? A: "Arising Out Employment/in the Course Of Employment". Q: How do I report or assign a claim? A: Go to the claims assignment page, click on the category of claim that you have, and fill out the form. Someone from DMA will get back to you within 24 hours of receiving your information. Q: Do you provide investigations services or fraud handling? A: Yes we have a Special Investigations Unit (SIU) that handles any fraud or suspected fraud situations. Q: What areas of the country do you provide claims service for? A: For Claims Administration services we provide national coverage. For Independent Adjuster services, we have 42 offices servicing 16 states. Go to the Areas Served section of our site to see what geographical areas we service. Q: Where can I get phone or fax numbers for the various DMA offices? A: Click here for phone and fax numbers for the offices. Q: What types of claims services do you provide? A: We have provided independent adjuster services since 1979, with 42 offices in 16 states. We also provide third party administration services for property and casualty insurance lines, for insurance carriers, Managing General Agents, corporations with self-insured retensions, and public entities. Total Loss Express is a new service that allows you to outsource total losses. Our Subrogation service can increase the amount of your recovery dollars and put that money back on your bottom line. Claims Overflow allows you to outsource excess claims (for life of claim) for a low flat fee. It is a cost effective alternative to hiring temps. Q: How long has your company been around? A: DMA Claims Services was founded in 1979. Q: Who are some of your clients? A: Please contact us for a list of references related to your specific needs. Q: What do your claims adjusting services cost? A: Costs vary according to the type of claim and skill level of adjuster required. You will find our fees to be competitive in all situations. For an exact price, bid or proposal, please fill out this form. Q: How does one subscribe to your claims newsletter? A: Go to our newsletter registration page here. Q: Who would I contact for applying for employment? A: Send an e-mail to jobs@dmaclaims.com. Q: I am from the press. Who would I contact for interviews or more information on DMA? A: Contact John Eberhard at (323) 342-6827 or at jeberhard@dmaclaims.com. Q: I have a problem with a claim. Who can I contact? A: Contact Alastair Wood, National Quality Control Center Director, at awood@dmaclaims.com. Q: What's the latest news on your company? A: Go to our News section which contains our latest press releases and press coverage, plus contact information for press. Q: I want a copy of the white paper "Managing Your TPA." How do I get it? A: Go here. Q: How do I contact your company? A: For contact information such as phone numbers, fax numbers, address, and an online form, go here.