FAQs

Q: What claims services do you offer?

A: We offer the following services:

Q: What locations do you service as an Independent Adjusting firm?

A: Click here for an online map of our service locations or click here for a printable version of our service locations.

Q: What are your areas of expertise as an Independent Adjusting firm?

A: We handle claims in all Personal and Commercial lines. For Personal lines, our focus is on speed of response and reporting, and professional claims handling. On Homeowners claims, broad national metrics show that DMA is three times as fast as the industry average in contacting the insured, and twice as fast to report (click here to see these metrics). For Commercial lines we handle all lines and have special expertise in Trucking, E&O claims, Construction Defect, complex Commercial Property and Cargo claims.

Q: What lines do you specialize in as a TPA?

A: Our specialties include:

Q: Do you handle nationwide programs as a TPA?

A: Yes.

Q: If I am an insured, seeking to report a loss, how do I do this?

A: Call 323 342-6800 or 800 649-7602. Or Fax us at 866 742-6989. Or email us at assignments@dmaclaims.com.

Q: If I am an insured seeking a Public Adjuster to assist me with my claim, can you help me?

A: No. We represent insurance carriers and self-insureds. We are not Public Adjusters.

Q: If I am an insurance company claims examiner with a claim or investigation to assign, how do I get it to you.

A: Click here for phone, fax and email contact information. Or click here for an online assignment form.

Q: How do I assign a vehicle appraisal to DMA?

A: Click here for phone, fax and email contact information. Or click here for an online assignment form.