State-of-the-Art Claims Management System DMA Claims Services uses the award-winning File Handler claims system from JW Software. This is a system specifically created for Casualty and Property claims - not some generic system designed for Workers Comp claims with P&C add-ons. That means you get everything you need without complicated extras that never get used. File Handler is now client-accessible over the web, making real time information available - quickly, easily and for the client's eyes only. Security is tightly maintained with state-of-the-art protection. File Handler is very flexible and robust. From the first report to the intermediate adjuster actions, to final payment, subrogation, salvage and litigation, File Handler expertly tracks the information you need. You will be able to see exactly what happened, when it happened, and who did it at every step of the way. But all that information has limited value if the system's reporting capabilities are restricted. That's where File Handler really shines. The built-in system reports (over 100 of them) are tailor-made to show the information you need to control the claims process. For the technically-oriented, File Handler stores its data in Microsoft SQL Server. If you require custom reports, with SQL Server it is a snap to access the data using Crystal Reports or other custom-reporting software to create any report imaginable. Perhaps you have an existing claims system that you want to use? We routinely work with systems from all over the world. We can use your system to handle the claims and create reports. Or we can interface File Handler and your systems so information flows smoothly between them in real-time. Even older policy systems thought to be permanently unyielding on the subject of data import/export can be integrated and brought into cooperation. We have the experience necessary to handle any barrier so claims systems are reliable, safe, and easy to use. DMA has a great claims system in File Handler, an experienced CIO, full time IT staff and a skilled, dedicated technical provider in JW Software. We are a strong partner in making information technology work for you. File Handler System File Handler Claim Window